Shipping policy

Effective Date: September 1, 2026

Last Updated: September 1, 2026

Storefront: quantstyles.incomereign.com

Support Desk: support@incomereign.com

1. Print-on-Demand (Made-to-Order) Fulfillment Model

Every item purchased from Income Reign is custom-printed and assembled specifically for you once your order is confirmed. This zero-waste model ensures premium print quality on retail-grade blanks.

Your total delivery time consists of two distinct phases:

Total Delivery Time = Production Window + Carrier Transit Window

2. Timeframes & Windows

Fulfillment Phase Estimated Timeframe Details
Production / Fulfillment 2 – 5 Business Days Item preparation, direct-to-garment (DTG) printing/embroidery, quality audit, and packaging at our US fulfillment facilities.
Standard US Transit 3 – 7 Business Days Carrier transport via USPS Ground Advantage, DHL eCommerce, or UPS Mail Innovations.
Total Estimated Delivery (US) 5 – 12 Business Days End-to-end timeline from checkout confirmation to your doorstep.
International Transit 10 – 20 Business Days Dependent on destination country customs processing and local postal networks.

Note: High-volume holiday peaks (e.g., Q4 Black Friday / Cyber Monday) may add 2–3 business days to production schedules.

3. Shipping Rates & Thresholds

Shipping charges are calculated and displayed at checkout before you complete payment.

Destination Estimated Transit Time Shipping Pricing
United States (Domestic) 3 – 7 Business Days Flat rates from $4.95 (Free on orders $75+)
Canada 7 – 14 Business Days Calculated flat rate at checkout
International (Rest of World) 10 – 20 Business Days Calculated flat rate at checkout

All orders require a 2–5 business day production window prior to carrier dispatch.

4. Tracking & WISMO (Where Is My Order)

  • As soon as your order is printed, packaged, and scanned by the carrier, an automated Shipping Confirmation Email containing your tracking number and carrier link is sent to your email address.

  • Please allow 24–48 hours after carrier scan for tracking events to update in the carrier portal.

5. Address Accuracy & Order Modifications

  • Customers are responsible for providing complete and accurate shipping addresses (including apartment, suite, or unit numbers).

  • If you discover an error in your delivery address, contact support@incomereign.com within 2 hours of order placement. Once an order enters production and label printing, addresses cannot be altered.

  • Packages returned to sender due to insufficient addresses provided by the customer will require re-shipping fee payment before re-dispatch.

6. Lost, Stolen, or Damaged Shipments

  • Damaged or Defective Items: If an item arrives misprinted or damaged during transit, submit a clear photo to support@incomereign.com within 14 days of delivery for a free reprint under our verified replacement protocol.

  • Carrier Delays / Lost in Transit: If tracking shows no movement for more than 10 consecutive business days within the US, contact support so we can file a carrier trace and issue a complimentary reprint.

  • Delivered but Missing: If carrier tracking indicates "Delivered" but you cannot locate the parcel, check with household members and property management. If still unlocated, contact the local carrier carrier depot before reaching out to our support team.